For instance, when you want to find out more about Event ID 27 you can type the following search phrase Įvent IDs are not always clear enough. If the description field is not clear, then you can also try to find more information about it via the Microsoft Support website. If it does, uninstall, reinstall or update the add-in or contact the vendor of the add-in to help you further troubleshooting their product. Disable the add-in and see if Outlook starts normally now.
The full text description can sometimes already tell you what is going on when it reveals the name of an add-in that you have installed. The most important information for troubleshooting purposes can be found by looking at the “Event ID” number and the full text description. When you have found the entry, you can find more information about the event in the Preview Pane. You can find the filter command in the Actions pane on the right or by right clicking on the Application log.Įxample of a filtered Event Viewer for Outlook errors. If you are having issues finding the correct event entry (for instance when you want to see if the same happened a few days ago), then you can also apply a filter to the log to only show the entries with the Event Level “Error” and Event Source being Outlook. Scroll until you have found the most recent entry or entries which were written during your last Outlook session.
In general, you’ll have to look for “Outlook” here but sometimes it is written by another process so you’ll have to look at the time then instead. The application that created the Event is listed in the “Source” column. To get to this log, first expand the Event Viewer list and then the Windows Logs list. Outlook logs its entries to the Application log.
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